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About this Blog

As enterprise supply chains and consumer demand chains have beome globalized, they continue to inefficiently share information “one-up/one-down”. Profound "bullwhip effects" in the chains cause managers to scramble with inventory shortages and consumers attempting to understand product recalls, especially food safety recalls. Add to this the increasing usage of personal mobile devices by managers and consumers seeking real-time information about products, materials and ingredient sources. The popularity of mobile devices with consumers is inexorably tugging at enterprise IT departments to shifting to apps and services. But both consumer and enterprise data is a proprietary asset that must be selectively shared to be efficiently shared.

About Steve Holcombe

Unless otherwise noted, all content on this company blog site is authored by Steve Holcombe as President & CEO of Pardalis, Inc. More profile information: View Steve Holcombe's profile on LinkedIn

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Monday
Sep152008

NY Times: Its Creator Seeks an Even Wider Web

The following is an excerpt from an article published on September 15, 2008 in the Bits section of the New York Times:

The Web may seem ubiquitous to most of us, but its creator, Sir Tim Berners-Lee, keeps seeing its limitations. And he keeps trying to do something about those limitations, and make sure the Web is as open and widely accessible as possible ....

Sir Tim is now taking another step to try to extend the Web’s reach, with the establishment of the World Wide Web Foundation. Starting with a $5 million seed grant from the Knight Foundation, the new Web philanthropy will begin operations next year, and is seeking donations and volunteers. Its goal is to develop technology, tools and expertise to help bring the Web to the 80 percent of the world’s population that is not online. Market incentives alone, Sir Tim suggests, will not do the job.

For the full article, go to Its Creator Seeks an Even Wider Web.

Thursday
Sep112008

.Tel: Telnic's DNS Virtual Calling Card System

I came across Telnic courtesy of a posting on September 8, 2008 by Jon Udell entitled Annotating DNS with personal information. Thanks, Jon.

Telnic, a UK-based company, is a sponsored top-level domain (sTLD) that, ipso facto, has been authorized by the Internet Corporation for Assigned Names and Numbers (ICANN), which operates the Internet Assigned Numbers Authority (IANA) and is in charge of maintaining the DNS root zone.

Overall, IANA currently distinguishes the following groups of top-level domains:

The term sponsored top-level domain is derived from the fact that these domains are based on theme concepts proposed by private agencies or organizations that establish and enforce rules restricting the eligibility of registrants to use the TLD.

As quoted from the New sTLD RFP Application filed by Telnic in 2004 with ICANN:

The .Tel is a text-based naming and navigation sTLD that addresses the unique needs of the fixed-line and wireless Internet-Communications namespace. This namespace covers any form of intercommunications activity (voice, combined voice/data, or messaging) between individuals and/or businesses, which is dependent, in part or whole, on the Internet as the means of transport .... Digits are to be restricted to maintain the integrity of a letters/words based top-level domain and to avoid interference with established or future national and international telephone numbering plans .... This new sTLD will be ... a vehicle that will allow and encourage individuals and corporations to manage a universal identity in this namespace.
Telnic's raison d'etre is to provide a universal communication identifier. From application filed with ICANN:

End users are finding it increasingly difficult to remember and manage their own and other people's communication identifiers, including:
  • home telephone numbers
  • mobile telephone numbers
  • home fax numbers
  • personal email addresses
  • pager numbers
  • work telephone numbers
  • work telephone extension numbers
  • work email addresses
  • work fax numbers
  • instant messaging addresses
  • and other contact information
Hence, there is a need for a universal text based communication identifier under which the end user can store all their contact information.
How would .Tel be used by individuals? The following excerpt is also from the ICANN application, or you can just watch the nifty promotional movie clip, .Tel for Individuals (3m 23s).

Individuals could use their name as a personal "brand" or a universal identity accessible from any Internet-enabled communications device to publish their contact information or other personal data. For example, Adam Smith could develop a personal mini-website that provides general information about himself including his contact information, such as phone numbers, and email addresses. Adam would be able to update and manage this data at will, and Adam's friends, when trying to reach him, could simply check adamsmith.tel to find his most current contact information and connect the call or send a text message.
How would .Tel be used by businesses? Again, the following excerpt is also from the ICANN application, or you can just watch the equally jazzy promotional movie clip, .Tel for Businesses (4m 10s).

The business market has different needs than the individual market. Businesses are primarily concerned with customer acquisition and retention, ease of client communication, and efficiency of customer management. The .Tel domain has been conceived to meet each of these needs fully. Hertz, for example, could purchase hertz.tel and design a simple and clear navigational system for customers accessing the company via Internet-enabled communications devices. Hertz could segment the customer by geographic location and department and then route the customer to the appropriate call center, which enhances the customer experience and provides the most efficient and cost effective solution for Hertz.
There's another promotional movie clip posted by Telnic entitled How Do I protect My Data (1m 42s) that I found worth viewing, too. Actually, all of the several promotional movie clips at Telnic are entertaining, jazzy and informative.

The intellectual property behind .Tel is found in Communication System (US Pending Patent 20080133471) which was filed under PCT procedures by inventors John Burgess et al. in Great Britain on 1 April 2003, and in the U.S. on 1 April 2004. It is represented as being assigned to Telnic Limited. The following is a key drawing and a related excerpt from the pending patent.

[Original image modified for size and/or readability]FIG. 1 shows a schematic depiction of a system 100 according to the present invention. The system 100 comprises a user 10, a registered user 20, a registrar 30, a registry 40, a search engine 50, a name service provider (NSP) 60, a name navigation service provider (NNSP) 70, an NSP database 80 and an NNSP database 90. It will be readily appreciated that the system will operate with a plurality of both users 10 and registered users 20 but for the sake of simplicity the following discussion will be limited to a single user and registered user. The system enables a user 10, which comprises a mobile communications device (such as a mobile telephone, or wireless-enabled PDA or similar device) to obtain details regarding a registered user that has been registered with the system. Such details may comprise contact data (telephone number(s), fax number, email and/or instant messaging address, etc.) data related to content (internet address(es) for accessing or downloading multimedia resources, e-commerce or m-commerce sites, etc.). It will be understood that many different types of data may be provided. The system has a number of similarities with the existing domain name server (DNS) system. A DNS will receive a request containing an alphanumeric address and will return the IP address associated with that alphanumeric address to a client application so that a communication session may be initiated, using, for example, the ftp or http protocols. In the present invention, a database query will be run in response to a request from a client application (this is similar to a DNS look-up) and an address is returned to the client application which can be used to access the desired data. This similarity enables DNS infrastructure to be used in the implementation of the present invention.
What Telnic is doing is highly innovative from a marketing standpoint. Especially when you consider the hoops they have no doubt had to jump through in getting approval from the bureaucratic body of personalities, standards and procedures that is ICANN. I applaud them for hanging in there and bringing this service to the marketplace.

But it's little difficult to understand how Telnic's patent is innovative from the standpoint of its intellectual property (IP). The strength of what Telnic is doing is strongly tied to mimicking the DNS system, which, again, no doubt served Telnic well in receiving approval from ICANN. Moreover, in the excerpt above the inventors admit that "[t]he system has a number of similarities with the existing domain name server (DNS) system." Further evidence of this lack of IP innovativeness may be surmised from the status of Telnic's EU patent application which was withdrawn in 2007 because "[the] reply to [an] examination report [was] not received in time". That commonly means that the applicant didn't think it was worth pursuing - for whatever reason - and so abandoned the application. See the history to Communication System (Publication No. EP1609292).

To place all of the above in a broader perspective, while Telnic has taken the text-based, DNS approach to a virtual calling card system, Microsoft has taken a perhaps more object-oriented approach outside of ICANN's DNS jurisdiction for achieving a similar end with its "server-based card exchange". You can see this in comparing Telnic's IP with the summary of Microsoft's IP that I previously blogged in US Patent 7,149,977: Virtual calling card system and method. Wouldn't a mashup between the two (i.e., a web application hybrid) be interesting to see?
Thursday
Sep042008

Freebase Parallax and the Ownership Web

What's Right About the Semantic Web

What’s right about the Semantic Web is that its most highly funded visionaries have envisioned beyond a Web of documents to a ‘Data Web’. Here's an example: a Web of scalably integrated data employing object registries envisioned by Metaweb Technologies’ Danny Hillis and manifested in Freebase Parallax™, a competitive platform and application to both Google and Wikipedia.

2093760-1729103-thumbnail.jpg
Aristotle
Metaweb Technologies
is a San Francisco start-up developing and patenting technology for a semantic ‘Knowledge Web’ marketed as Freebase Parallax. Philosophically, Freebase Parallax is a substitute for a great tutor, like Aristotle was for Alexander. Using Freebase Parallax users do not modify existing web documents but instead annotate them. The annotations of Amazon.com are the closest example but Freebase Parallax further links the annotations so that the documents are more understandable and more findable. Annotations are also modifiable by their authors as better information becomes available to them. Metaweb characterizes its service as an open, collaboratively-edited database (like Wikipedia, the free encyclopedia) of cross-linked data but, as you will see in the video below, it is really very much a next generation competitor to both Google and Wikipedia.

The Intellectual Property Behind Freebase Parallax

2093760-1693914-thumbnail.jpgClick on the thumbnail image to the left and you will see in more detail what Hillis envisions. That is, a database represented as a labeled graph, where data objects are connected by labeled links to each other and to concept nodes. For example, a concept node for a particular category contains two subcategories that are linked via labeled links "belongs-to" and "related-to" with text and picture. An entity comprises another concept that is linked via labeled links "refers-to," "picture-of," "associated-with," and "describes" with Web page, picture, audio clip, and data. For further information about this intellectual property - entitled Knowledge Web - see the blogged entry US Patent App 20050086188: Knowledge Web (Hillis, Daniel W. et al).

Freebase Parallax Incarnate

In the following video let's look at how this intellectual property for Knowledge Web is actually being engineered and applied by Metaweb Technologies in the form of Freebase Parallax.


Freebase Parallax: A new way to browse and explore data from David Huynh on Vimeo.

The Semantic Web's Achilles Heel

You can hear it in the video. What Hillis and Metaweb Technologies well recognize is that as Freebase Parallax strives to become the premier knowledge source for the Web, it will need access to new, blue oceans of data. It must find a gateway into the closely-held, confidential and classified information that people consider to be their identity, that participants to complex supply chains consider to be confidential, and that governments classify as secret. That means that data ownership must be entered into the equation for the success of Freebase Parallax and the emerging Semantic Web in general.

Not that Hillis hasn't thought about data ownership. He has. You can see it in an interview conducted by his patent attorney and filed on December 21, 2001 in the provisional USPTO Patent Application 60/343,273:

Danny Hillis: "Here's another idea that's super simple. I've never seen it done. Maybe it's too simple. Let's go back to the terrorist version [of Knowledge Web]. There's a particular problem in the terrorist version that the information is, of course, highly classified .... Different people have some different needs to know about it and so on. What would be nice is if you ... asked for a piece of information. That you [want access to an] annotation that you know exists .... Let's say I've got a summary [of the annotation] that said,  'Osama bin Laden is traveling to Italy.' I'd like to know how do you know that. That's classified. Maybe I really have legitimate reasons for that. So what I'd like to do, is if I follow a link that I know exists to a classified thing, I'd like the same system that does that to automatically help me with the process of getting the clearance to access that material." [emphasis added]

What Hillis was tapping into just a few months after 9/11 is just as relevant to today's information sharing needs.

But bouncing around ideas about how we need data ownership is not the same as developing methods or designs to solve it. What Hillis non-provisionally filed, subsequent to his provisional application, was the Knowledge Web application. Because of its emphasis upon the statistical reliability of annotations, Knowledge web's IP is tailored made for the Semantic Web. But it is not designed for data ownership.

The Ownership Web

For the Semantic Web to reach its full potential, it must have access to more than just publicly available data sources. Only with the empowerment of technological data ownership in the hands of people, businesses, and governments will the Semantic Web make contact with a horizon of new, ‘blue ocean’ data.

Conceptually, the Ownership Web would be separate from the Semantic Web, though semantically connected as layer of distributed, enterprise-class web platforms residing in the Cloud.

Ownership%20Web.PNG

The Ownership Web would contain diverse registries of uniquely identified data elements for the direct authoring, and further registration, of uniquely identified data objects. Using these platforms people, businesses and governments would directly host the authoring, publication, sharing, control and tracking of the movement of their data objects.

The technological construct best suited for the dynamic of networked efficiency, scalability, granularity and trustworthy ownership is the data object in the form of an immutable, granularly identified, ‘informational’ object.

A marketing construct well suited to relying upon the trustworthiness of immutable, informational objects would be the 'data bank'.

Data Banking

Bank_Man%20and%20Money%20Supporting.PNG Traditional monetary banks meet the expectations of real people and real businesses in the real world.

People are comfortable and familiar with monetary banks. That’s a good thing because without people willingly depositing their money into banks, there would be no banking system as we know it. By comparison, we live in a world that is at once awash in on-demand information courtesy of the Internet, and at the same time the Internet is strangely impotent when it comes to information ownership.

In many respects the Internet is like the Wild West because there is no information web similar to our monetary banking system. No similar integrated system exists for precisely and efficiently delivering our medical records to a new physician, or for providing access to a health history of the specific animal slaughtered for that purchased steak. Nothing out there compares with how the banking system facilitates gasoline purchases.

If an analogy to the Wild West is apropos, then it is interesting to reflect upon the history of a bank like Wells Fargo, formed in 1852 in response to the California gold rush. Wells Fargo wasn’t just a monetary bank, it was also an express delivery company of its time for transporting gold, mail and valuables across the Wild West. While we are now accustomed to next morning, overnight delivery between the coasts, Wells Fargo captured the imagination of the nation by connecting San Francisco and the East coast with its Pony Express. As further described in Banking on Granular Information Ownership, today’s Web needs data banks that do for the on-going gold rush on information what Wells Fargo did for the Forty-niners.

Banks meet the expectations of their customers by providing them with security, yes, but also credibility, compensation, control, convenience, integration and verification. It is the dynamic, transactional combination of these that instills in customers the confidence that they continue to own their money even while it is in the hands of a third-party bank.

A data bank must do no less.

Ownership Web: What's Philosophically Needed

Money_Brazilian.PNG Where exactly is the sweet spot of data ownership?

In truth, it will probably vary depending upon what kind of data bank we are talking about. Data ownership will be one thing for personal health records, another for product supply chains, and yet another for government classified information. And that's just for starters because there will no doubt be niches within niches, each with their own interpretation of data ownership. But the philosophical essence of the Ownership Web that will cut across all of these data banks will be this:

  • That information must be treated either or both as a tangible, commercial product or banked, traceable money.

The trustworthiness of information is crucial. Users will not be drawn to data banks if the information they author, store, publish and access can be modified. That means that even the authors themselves must be proscribed from modifying their information once registered with the data bank. Their information must take on the immutable characteristic of tangible, traceable property. While the Semantic Web is about the statistical reliability of data, the Ownership Web is about the reliability of data, period.

Ownership Web: What's Technologically Needed

What is technologically required is a flexible, integrated architectural framework for information object authoring and distribution. One that easily adjusts to the definition of data ownership as it is variously defined by the data banks serving each social network, information supply chain, and product supply chain. Users will interface with one or more ‘data banks’ employing this architectural framework. But the lowest common denominator will be the trusted, immutable informational objects that are authored and, where the definition of data ownership permits, controllable and traceable by each data owner one-step, two-steps, three-steps, etc. after the initial share.

2093760-1700737-thumbnail.jpgClick on the thumbnail to the left for the key architectural features for such a data bank. They include a common registry of standardized data elements, a registry of immutable informational objects, a tracking/billing database and, of course, a membership database. This is the architecture for what may be called a Common Point Authoring™ system. Again, where the definition of data ownership permits, users will host their own 'accounts' within a data bank, and serve as their own 'network administrators'. What is made possible by this architectural design is a distributed Cloud of systems (i.e., data banks). The overall implementation would be based upon a massive number of user interfaces (via API’s, web browsers, etc.) interacting via the Internet between a large number of data banks overseeing their respective enterprise-class, object-oriented database systems.

2093760-1666391-thumbnail.jpgClick on the thumbnail to the right for an example of an informational object and its contents as authored, registered, distributed and maintained with data bank services. Each comprises a unique identifier that designates the informational object, as well as one or more data elements (including personal identification), each of which itself is identified by a corresponding unique identifier. The informational object will also contain other data, such as ontological formatting data, permissions data, and metadata. The actual data elements that are associated with a registered (and therefore immutable) informational object would be typically stored in the Registered Data Element Database (look back at 124 in the preceding thumbnail). That is, the actual data elements and are linked via the use of pointers, which comprise the data element unique identifiers or URIs. Granular portability is built in. For more information see the blogged entry US Patent 6,671,696: Informational object authoring and distribution system (Pardalis Inc.).

The Beginning of the Ownership Web

Common Point Authoring is going live this fall in the form of a data bank for cattle producers in the upper plains. Why the livestock industry? Because well-followed commentators like Dr. Kris Ringwall, Director of the Dickinson Research Extension Center for North Dakota State University, recognize that there are now two distinct products being produced along our nation's complex agricultural supply chains: (1) a traditional product, and (2) an informational product describing the pedigree of the traditional product.

The following excerpt is from a BeefTalk article, Do We Exist Only If Someone Else Knows We Exist?, recently authored by Dr. Ringwall.

BeefTalk_Do%20We%20Exist.PNG"The concept of data collection is knocking on the door of the beef industry, but the concept is not registering. In fact, there actually is a fairly large disconnect.

This is ironic because most, if not all, beef producers pride themselves on their understanding of the skills needed to master the production of beef. Today, there is another player simply called “data.”

The information associated with individual cattle is critical. Producers need to understand how livestock production is viewed ....

That distinction is not being made and the ramifications are lost revenue in the actual value of the calf and lost future opportunity. This is critical for the future of the beef business ...."

Ownership Web: Where It Will Begin

The Ownership Web will begin along complex product and service supply chains where information must be trustworthy, period. Statistical reliability is not enough. And, as I mentioned above, the Ownership Web will begin this fall along an agricultural supply chain which is among the most challenging of supply chains when it comes to information ownership. Stay tuned as the planks of the Ownership Web are nailed into place, one by one.

Wednesday
Sep032008

Health Content Advisors: Surviving the Shakeout in Consumer Health Sites

As reported on August 26, 2008 by Health Content Advisors, a division of InfoCommerce Group:

Earlier this year, Steve Case used the phrase “not for the faint of heart” to describe the environment for producers of online consumer health sites. By now, most readers of this blog have heard that Revolution Health is on the block.  Also, we learned last week that Xoova, a shining star among health 2.0 companies just a year ago, has quietly shut down.   

These events point to a more widespread shakeout in online consumer health sites.  We’re not predicting a collapse in online consumer healthcare resources; the long-term outlook is still very positive.  However, some companies in the most crowded, undifferentiated and geographically dispersed segments (e.g., sites for rating practitioners, general health and wellness sites, and social media sites where patients share experiences) will fail and some will consolidate. It’s a fairly predictable outcome as this hot new market matures ....

For the full report, go to Surviving the Shakeout in Consumer Health Sites.

Thursday
Aug282008

NY Times: Does Silicon Valley Face an Innovation Crisis?

The following is an excerpt from a New York Time's article by Claire Cain Miller:

Judy Estrin, who has built several Silicon Valley companies and was the chief technology officer of Cisco Systems, says Silicon Valley is in trouble. In a new book, Closing the Innovation Gap, which will be in bookstores Tuesday, she writes that the valley’s problems are symptomatic of a crisis in innovation facing the country as a whole.

In an interview in her Menlo Park office Thursday, Ms. Estrin said that the United States is stifling innovation by failing to take risks in sectors from academia to government to venture capital. "I’m not generally an alarmist, but I am really, really concerned about this country," she said ....

Ms. Estrin traces Silicon Valley’s troubles to the tech boom. She said that’s when entrepreneurs and venture capitalists started focusing more on starting companies to turn around and sell them and less on building successful companies for the long term ....

For the complete article, go to Does Silicon Valley Face an Innovation Crisis?